Back Office Jobs in Pune - Pride group

Back Office
Pride group
Pune(Magarpatta )
1 yrs
15000 - 20000 Monthly
Pride group
Last Date 29 Aug 2020
This Job is Expired

Pride group - Job Details

Date of posting: 30 Jun 20

We are looking for a Medical Insurance Back Office Employee for a US based process

Do you like people? Are you a hardworking, resourceful, details-driven, and supportive type person who delivers nothing but the best customer experience and client care... mild-mannered and untroubled by difficult customer situations or complicated client requests... a strong typist with good  communication and computer skills..

.comfortable in a fast-paced business environment where priorities can change quickly.... 

a super organized get-it-done type person who is also a team-player? Do you thrive by taking on challenges, learning new things, growing your skillset, and being resourceful? Are you a self-starter who finds solutions for open-ended customer questions and support needs? If so, you might be the Medical Insurance Back Office Employee we are looking for!

This is an opportunity to be a part of the Medical Insurance Back Office team dedicated to supporting our client. You will help drive the mission by delivering a powerful customer experience which includes answering a wide array of support questions. You will be a part of a growing company that will offer you challenges and real growth opportunities.

Knowledge, Skills, and Abilities

Proficiency in the following areas is preferred:

·         Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.

·         Competent use of computer systems.

·         Familiarity with CPT and ICD-10 Coding (Preferred).

·         Effective communication abilities for phone contacts with insurance payers to resolve issues.

·         Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.

·         Ability to work well in a team environment. Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.

·         Problem-solving skills to research and resolve discrepancies, denials, appeals, collections.

·         A calm manner and patience working with either patients or insurers during this process.

·         Knowledge of medical terminology likely to be encountered in medical claims.

·         Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

·         Ability to multitask.


Education and Experience Required

Basic requirements include:

  • Graduate with a knowledge of business and accounting processes usually obtained from a reputed educational institution, with a degree in Medical Insurance preferred.
  • A minimum of three years of experience in a medical insurance office setting.
  • Working with different support channels; phone, email and/or chat support (preferred)

Location and other general requirements:

Location: Pune


General requirements:

·         Capable time manager

·         Punctual and reliable

·         Excellent oral and written comprehension skills

·         Ready to work for US shift timings

Salary: To be discussed personally



We offer a rewarding and unique working environment. We are an equal opportunity employer. If you meet the qualifications listed and are interested in these opportunities, please provide a current resume and a brief indication of salary desired. We look forward to speaking with you about this fantastic opportunity to be part of our rapidly growing organization!


Medical Office: 1 year (Preferred)

Education: High school or equivalent (Preferred)

Language: English & Spanish (A Plus!)


Job Summary

Job Type : Full Time
Job Category : Computer Operator
Hiring Process : Telephonic Interview
Who can apply : Experienced (1 yrs)

About Pride group

Pride Group is a multinational business venture known for its cutting-edge expertise in execution of Service Sector Projects and 360 degree brand solutions.It represents itself amongst the top most successful event executionists at Pan India level.Since its inception in 2008, Pride has been pioneering in the field of Event Management and is now diversified into various other businesses like digital marketing, web development, content marketing, import & export, and much more.Today, Pride has more than 4438 International clients. And its clientele is spread across 95+ different countries in the world.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Pride group recruiting Back Office Experienced(1 yrs) candidates candidates nearby Pune(Magarpatta ).Pride group vacancies for Back Office is recruited through Written-test, Face to Face Interview etc.
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