Back Office Operations Jobs Opening in SHIVA HI-TECH SERVICES PVT LTD. at Secunderabad, Hyderabad

Back Office Operations

SHIVA HI-TECH SERVICES PVT LTD.

0 Years

Not disclosed

Expired

Posted: 07 Jul 23

Job Description

Manage incoming calls and identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Back Office Operations Job

Please go through the below FAQs to get all answers related to the given Back Office Operations job

What are the job requirements to apply for this Back Office Operations job position?
- Ans: A candidate must have a minimum of fresher as an Back Office Operations

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BE/B.Tech
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Back Office Operations is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Back Office Operations position?
- Ans: There are immediate 1 job openings for Back Office Operations in our Organisation.