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The roles and responsibilities of back office executives include the following:
1. assisting and coordinating with sales team and marketing team
2. supporting administrative staff
3. assisting front office staff in maintaining the office premises, scheduling events, and organizing meetings and appointments,
4. preparing customer balances and reconciling accordingly
5. supporting sales staff in handling and documenting customer accounts
6. documentation and reporting to the marketing department
7. preparing reports on competitor product analysis
8. correcting the discrepancies in the customer account balances,
9. ordering supplies and keeping track of the usage,
10. helping HR in conducting interviews
11. ensuring if everything is working in a perfect manner
Job Summary
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