Backend Process Jobs in Delhi - HCL Technologies Limited

Backend Process

HCL Technologies Limited

0 to 1 Years

50000 - 250000 Yearly

Expired

Posted: 10 Mar 20

Job Description

Mention Yogendra on top of your CV || Exclusive drive for 100% Back OfficeProfile

Greetings from HCL !!

Career Opportunity in Insurance Industry for Non Technical Graduate fresher, with HCL Technologies Ltd - Business Services for the profile of Customer Service Executive (Back Office Process).

100 % Back Office Profile (No Calling). Both side Cabs, Free meal and Fixed weekend offs.

Designation: Customer Service Executive

Educational Requirement: BBA, BA, B Com, B.SC Graduates ( Only 2016/2017/2018,2019 and 2020 Pass-outs are eligible for this opening). CS can also apply for the same.

Note: Technical graduates / Regular MBA's are not eligible for this opening.

Shifts : 24*7 (Rotational)

Salary: Upto 2.50 LPA

Job Location: Gurgaon

Work Experience: Freshers / Maximum 6 months experience

Roles and Responsibilities:

Manage and update Insurance Member and Plan data on multiple systems.
Enter new member data into excel and enrollment forms.
Processes customer requests in a timely and accurate manner.
Communicates with customers through written correspondence.
Using PC application and functions such as Excel and Word to update and load data sets.
To answer queries coming from end user customers in a polite and professional manner.

Skill Set Required:

Good typing speed (25 wpm with 80% Accuracy).
Strong commitment to customer service and quality
Excellent Keyboard Skills
Demonstrates a strong customer service orientation.
Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.

Need to Carry: Updated CV, All education certificates (Original & Xerox copy) & Govt address / ID proof.

Please Note: Don't carry laptop or any other storage device...!

Feel free to refer your friends or colleague

Education