Backend Process Jobs in Delhi - HCL Technologies Limited

Mention Yogendra on top of your CV || Exclusive drive for 100% Back OfficeProfile


Greetings from HCL !!

Career Opportunity in Insurance Industry for Non Technical Graduate fresher, with HCL Technologies Ltd - Business Services for the profile of Customer Service Executive (Back Office Process).


100 % Back Office Profile (No Calling). Both side Cabs, Free meal and Fixed weekend offs.


Designation: Customer Service Executive

Educational Requirement: BBA, BA, B Com, B.SC Graduates ( Only 2016/2017/2018,2019 and 2020 Pass-outs are eligible for this opening). CS can also apply for the same.

Note: Technical graduates / Regular MBA's are not eligible for this opening.

Shifts : 24*7 (Rotational) 

Salary: Upto 2.50 LPA 

Job Location: Gurgaon

Work Experience: Freshers / Maximum 6 months experience

Roles and Responsibilities:

• Manage and update Insurance Member and Plan data on multiple systems.
• Enter new member data into excel and enrollment forms.
• Processes customer requests in a timely and accurate manner.
• Communicates with customers through written correspondence.
• Using PC application and functions such as Excel and Word to update and load data sets.
• To answer queries coming from end user customers in a polite and professional manner.

• Good typing speed (25 wpm with 80% Accuracy).
• Strong commitment to customer service and quality
• Excellent Keyboard Skills 
• Demonstrates a strong customer service orientation.
• Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied.

Need to Carry: Updated CV, All education certificates (Original & Xerox copy) & Govt address / ID proof. 

Please Note: Don't carry laptop or any other storage device...!

Feel free to refer your friends or colleague