Bank Recovery Telecaller Jobs Opening in Mv enterprises at Sahibzada Ajit Singh Nagar
Bank recovery telecaller
Mv enterprises
Expired
Posted: 10 Feb 25
Job Description
- Contacting borrowers: Making outbound calls to individuals and businesses with overdue loan payments.
- Negotiating repayment: Discussing repayment options with borrowers, aiming to find mutually agreeable solutions to bring accounts current.
- Explaining policies: Clearly outlining the bank's policies regarding late payments, interest accrual, and potential consequences of continued delinquency.
- Maintaining records: Documenting all communication with borrowers, including payment arrangements, promises made, and any disputes or issues raised.
- Following regulations: Adhering to all applicable laws and regulations related to debt collection practices, including those concerning fair treatment of borrowers and disclosure of information.
- Meeting targets: Striving to achieve individual and team targets for debt recovery while maintaining a professional and ethical approach.
Skills:
- Communication: Excellent verbal and written communication skills to clearly convey information and negotiate effectively.
- Persuasion: Ability to influence borrowers to make timely payments while maintaining a respectful and empathetic tone.
- Negotiation: Strong negotiation skills to reach mutually agreeable repayment plans that benefit both the bank and the borrower.
- Problem-solving: Aptitude to analyze situations, identify potential solutions, and address any issues or disputes raised by borrowers.
- Organization: Ability to manage multiple accounts, prioritize tasks, and maintain accurate records of all communications.
- Empathy: Capacity to understand and acknowledge borrowers' financial challenges while remaining focused on the goal of debt recovery.
- Resilience: Ability to handle difficult conversations and maintain composure in challenging situations.
Qualifications:
- Education: A high school diploma or equivalent is typically required, while some positions may prefer candidates with a bachelor's degree in a related field.
- Experience: Prior experience in customer service, sales, or collections is often preferred.
- Knowledge: Familiarity with banking products, loan terms, and debt collection regulations is beneficial.
- Licenses: Depending on the jurisdiction, some positions may require specific licenses or certifications related to debt collection practices.
Additional Considerations:
- Training: Banks often provide training to new recovery telecallers on their specific policies, procedures, and systems.
- Compliance: Adherence to ethical debt collection practices and compliance with all applicable laws and regulations are essential.
- Performance: Performance is often evaluated based on factors such as the amount of debt recovered, the number of accounts brought current, and adherence to quality standards.
By combining strong communication and negotiation skills with a thorough understanding of banking products and debt collection regulations, bank recovery telecaller play a vital role in minimizing losses and maintaining the financial health of the bank.
More information about this Bank recovery telecaller Job
Please go through the below FAQs to get all answers related to the given Bank recovery telecaller job
- What are the job requirements to apply for this Bank recovery telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Bank recovery telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 10000 Monthly. The Salary will depend on the interview. This Bank recovery telecaller is a Full Time in Sahibzada Ajit Singh Nagar.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Bank recovery telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Bank recovery telecaller position?
- Ans: There are immediate 1 job openings for Bank recovery telecaller in our Organisation.
Job Particulars
Role bpo telecaller
Education 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2616823
Job Category BPO
Locality Address
State Punjab
Country India
About Company
Mv enterprises
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