Banking Operations - Other Jobs Opening in For a Client of TeamLease Digital at Bengaluru
Banking Operations
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Job Description
A Banking Operations job description involves managing the essential back-office functions that support daily financial transactions, ensuring efficiency, compliance, and security for both customers and the bank, covering tasks from account management and payment processing (SWIFT, EFT) to regulatory adherence (KYC), risk mitigation, and technology integration for streamlined services. Key duties include processing transactions, handling customer inquiries, account maintenance, trade support, reconciliation, and ensuring adherence to evolving regulations like AML/KYC.
Core Responsibilities
Transaction Processing:
Executing and settling payments, transfers, and other financial transactions.
Account Management:
Opening, maintaining, and closing customer accounts, ensuring accurate records.
Customer Support:
Resolving complex issues, de-escalating client problems, and supporting service delivery.
Compliance & Risk:
Ensuring adherence to banking regulations, managing Know Your Customer (KYC) processes, and mitigating operational risks.
Reconciliation:
Balancing accounts and financial data, checking for errors.
Process Improvement:
Identifying opportunities to simplify, optimize, and digitize processes for better client and employee experience.
Key Skills & Requirements
Strong analytical and problem-solving abilities.
Excellent communication (written/verbal) and interpersonal skills.
Attention to detail and accuracy.
Proactive approach to issue resolution.
Understanding of banking products, services, and market trends.
Proficiency with relevant software (spreadsheets, databases).
Typical Teams & Roles
Analysts: Focus on specific areas like wires, credit, or technology.
Managers: Lead teams, support business initiatives, and ensure performance.
Risk & Compliance: Ensure policies meet regulatory standards.
Trade Support: Handle trade booking and settlement.