BMC Truesight-Administrator Jobs in Pune - WIPRO
Job Description
BMC Truesight-Administrator
Pune
CIS
Experience : 3-5 YEARS
Job Code : 1329335
Job Description:
Key skills required for the job are:
- BMC BPPM / BMC Truessight-L3 (Mandatory)
- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
- Provide technical subject matter expertise wherever required.
- Ensure proper communication and quick resolution as a crisis manager.
- Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis.
- Take corrective actions based on the customer satisfaction surveys.
- Work on the service improvement programs.
- Effort estimation/reviews on need basis for new projects.
- Training of new team members.
- Able to work on Knowledge acquisition and updates to related documents
Roles & Responsibilities:
- Minimum Experience Required: 3-5 YEARS
- Mandatory Skills: BMC Truesight-L3 Telecommunication-L2
- Language Skills: English Language-L3
Job Particulars
Role hr admin
Who can apply Experienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id932769
Job Category BSc/BCA/BBM , Recruitment
Locality Address
State Maharashtra
Country India
About Company
Jobs By Location
Pune
Hyderabad
Mumbai
Bangalore
Noida
Ahmedabad
Kolkata
Chennai
Gurgaon
Delhi
Others also searched for
Job & career videos Subscribe