BPO / Customer care Jobs Opening in For a Client of TeamLease Digital at Bengaluru
FEATURED JOBEXECUTIVE - CUSTOMER SUPPORT
For a Client of TeamLease Digital
This role is deployed through TeamLease to our client
organization.
organization.
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Posted: 25 May 26
Job Description
Roles & Responsibilities:
Should be able to resolve customer queries & handle grievances to preserve
the company’s reputation
Build sustainable relationships and trust with customer through open and
interactive communication
Provide accurate, valid and complete information by using the right
methods/tools
Handle customer complaints, provide appropriate solutions and alternatives
within the time limits; follow up to ensure resolution
Take the extra mile to engage customers & take initiatives in the team
Making sure the job is completed within the defined SLA / TAT time
Should be focused to achieve 100% customer satisfaction and zero client or
customer escalations
Informs customers by explaining procedures; answering questions; providing
information
Maintains and improves quality results by adhering to standards and
guidelines, recommending improved procedures
Escalate appropriate issues and follow-up till closure
Keep records of customer interactions, process customer accounts and file
documents
Job Particulars
Role bpo telecaller
Education BE/B.Tech, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2896692
Job Category IT/Software
Locality Address
State Karnataka
Country India
About Company
For a Client of TeamLease Digital
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