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BPO Call Center Executive Jobs in Kharagpur,Kolkata,Siliguri - UN-technologies pvt ltd

BPO Call Center Executive

UN-technologies pvt ltd
Expired

Posted: 04 Sep 21

Job Description

 BPO Call Center Executive 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1303174
Job Category BPO
Locality Address Salt Lake
Country India

About Company

UN-technologies pvt ltd
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