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BPO Customer Support Executive jobs - Chennai - Om Innovation Call Services Pvt Ltd - 0 to 3.5 years of experience - 14 June 2022

BPO Customer Support Executive

Om Innovation Call Services Pvt Ltd
Expired

Posted: 14 Jun 22

Job Description

Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.

Job Particulars

Who can apply Freshers and Experienced (0 to 3.5 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1504812
Job Category
Locality Address Adyar , Ambattur , Anna Nagar, Besant Nagar , Chetpet , Choolaimedu , Egmore , Guindy , Kilpauk , Kodambakkam , Koyambedu , Mylapore , Nungambakkam , Parrys , Perambur , Purasavakkam , Royapettah , Saidapet , Mount Road, Valasaravakkam , Washermenpet , West Mambalam
Country India

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