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BPO Customer Support Executive jobs - Chennai - Om Innovation Call Services Pvt Ltd - 0 to 3.5 years of experience - 14 June 2022
BPO Customer Support Executive
Om Innovation Call Services Pvt Ltd
experience-icon 0 to 3.5 Years
salary-icon 10000 - 15000 Monthly
location-icon Chennai(Adyar , Ambattur , Anna Nagar, Besant Nagar , Chetpet , Choolaimedu , Egmore , Guindy , Kilpauk , Kodambakkam , Koyambedu , Mylapore , Nungambakkam , Parrys , Perambur , Purasavakkam , Royapettah , Saidapet , Mount Road, Valasaravakkam , Washermenpet , West Mambalam )
Expired

Posted: 14 Jun 22
Job Description
Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Job Particulars
Who can apply Freshers and Experienced (0 to 3.5 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Category
About Company
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