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BPO Customer Support Executive jobs - Chennai - Om Innovation Call Services Pvt ltd - 0 to 4 years of experience - 09 May 2022

BPO Customer Support Executive

Om Innovation Call Services Pvt ltd
experience-icon 0 to 4 Years
salary-icon 10000 - 18000 Monthly
Expired

Posted: 09 May 22

Job Description


  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 

Job Particulars

Who can apply Freshers and Experienced (0 to 4 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1474570
Job Category
Locality Address Adambakkam , Adyar , Alwarpet , Ambattur , Aminijikarai , Anna Nagar, Ashok Nagar , Besant Nagar , Chetpet , Choolaimedu , Chromepet , Egmore , Gopalapuram , Guindy , K.K. Nagar , Kanchipuram, Kilpauk , Kodambakkam , Kolathur , Koyambedu , Madipakkam , Maduravoyal , Medavakkam , Mogappair , Mylapore , Nandanam , Neelangarai , Nungambakkam , Parrys , Perambur , Perungudi , Poonamalle , Porur , Purasavakkam , RA Puram , Royapettah , Saidapet , Sholinganallur , T. Nagar , Tambaram , Taramani , Teynampet , Thiruvallur , Thiruvanmiyur , Mount Road, Thuraipakkam , Triplicane , Vadapalani , Valasaravakkam , Velachery , Vepery , Washermenpet , West Mambalam , Chennai-Others
Country India

About Company

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