BPO Customer Support Executive jobs - Chennai - Om Innovation Call Services Pvt ltd - 0 to 4 years of experience - 09 May 2022

BPO Customer Support Executive

Om Innovation Call Services Pvt ltd

0 to 4 Years

10000 - 18000 Monthly

Expired

Posted: 09 May 22

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Particulars

Role bpo telecaller

Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate

Who can apply Freshers and Experienced (0 to 4 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1474570

Job Category

Locality Address Adambakkam , Adyar , Alwarpet , Ambattur , Aminijikarai , Anna Nagar, Ashok Nagar , Besant Nagar , Chetpet , Choolaimedu , Chromepet , Egmore , Gopalapuram , Guindy , K.K. Nagar , Kanchipuram, Kilpauk , Kodambakkam , Kolathur , Koyambedu , Madipakkam , Maduravoyal , Medavakkam , Mogappair , Mylapore , Nandanam , Neelangarai , Nungambakkam , Parrys , Perambur , Perungudi , Poonamalle , Porur , Purasavakkam , RA Puram , Royapettah , Saidapet , Sholinganallur , T. Nagar , Tambaram , Taramani , Teynampet , Thiruvallur , Thiruvanmiyur , Mount Road, Thuraipakkam , Triplicane , Vadapalani , Valasaravakkam , Velachery , Vepery , Washermenpet , West Mambalam , Chennai-Others

State Tamil Nadu

Country India