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BPO Customer Support Executive Jobs in Bangalore - Black And White Business Solutions

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Customer Support Associate/Process Associate

Black And White Business Solutions
experience-icon 0 to 3 Years
salary-icon 15000 - 29000 Monthly
qualification-icon Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
location-icon Bangalore
Expired
Posted: 08 Apr 21
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About Company
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Job Description

HI Dear Applicant,

Hiring For OMEGA HEALTHCARE /  TECH MAHINDRA / CONCENTRIX / 247 ai  / HGS  - for   Customer Support Associate /  Process Associate / Technical Support Associate Roles

Openings For Customer Support Associate / Process Associate / International BPO - Voice. (IMMEDIATE JOINING ONLY)

Any Grad / UG with Min 6 months of exp can apply

Any Graduates/ UG  Freshers can apply

Contact Details:
Contact HR Akila
Number - 9513161621
Email ID: hr1621@blackwhite.in

Designation - Customer Support Associate / Process Associate /  Technical Support Engineer / Technical Support Associate

Roles and Responsibilities : 

  • Ensuring low downtime for production desktops.

  • Preventive / Corrective maintenance of all the desktops.

  • Managing and Maintaining operating system Endpoint Protection at the desktop level, Microsoft issues.

  • Responsible for Backups and Restore of critical data according to users request.

  • Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system / Network related issues.

  • Ensuring Encryption in all Laptop users for data security, and EFS backup

  • Managing and updating Windows patches for Desktops and Laptops. 

  • UPS Monitoring

  • Providing Mobile devices support (Microsoft Active Sync) for corporate users

  • Managing and Maintaining Projectors for Meeting and Conference purpose.

  • Providing support for Voice communications

  • Interacting with Vendors for Hardware & Software Support

  • Ensuring low downtime for production desktops.

  • Preventive / Corrective maintenance of all the desktops

  • Managing and Maintaining Symantec Endpoint Protection at the desktop level

  • Responsible for Backups and Restore of critical data according to users request

  • Responsible for 1st level troubleshooting in Servers and Network related issues.

Skills Required :

  • Graduate or Under Graduate  Fresher  OR Candidates with minimum 1-year Experience of Customer Support / Technical Support

Documents Required :

Fresher :

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID

Experience :

  • Previous Companies Offer letter / relieving letter / one-month pay slips

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Card ID

**Please Do Forward This Mail To Your Friends Looking For Job**

Job Particulars

Role customer service tech support
Education Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1175767
Job Category Tech Support
Locality Address BTM , Electronic City , Hebbal , Indiranagar , Koramangala
State Karnataka
Country India

About Company

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Considered one of the top recruitment firms in Bangalore. We are the pioneer of organized recruitment services in India. Over the years we have played the role as preferred recruitment partners to multinationals and leading Indian businesses which enabled us to emerge as the leading recruitment brand nationally. We follow 360 degree holistic view of a candidates qualification, experience and most important personality traits. We boast on the fact that we and have helped careers of over thousands of professionals through our work. Devoted to both clients and candidates, we power the world of work
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