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BPO Customer Support Executive Jobs in Chandigarh - Eclerx Services Pvt. Ltd.

BPO Customer Support Executive
Eclerx Services Pvt. Ltd.
BVSc, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, BFA, B.Design, 12th Pass (HSE), BSc, BAMS, B.Arch, BHMS, B.Pharm, B.Com, Other Graduate, BA
15000 - 24000 Monthly
Eclerx Services Pvt. Ltd.
Last Date 14 Dec 2020
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Eclerx Services Pvt. Ltd. - Job Details

Date of posting: 15 Oct 20
Job Description

Job Summary

Designation: Analyst
eClerx is a leading knowledge/business process outsourcing (KPO/BPO) company providing back office operations support and Voice support. eClerx Customer Operations vertical specializes in providing operational expertise and process excellence throughout the customer journey. We are leaders in quality monitoring, digital care services, and advanced technical support operations. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients’ evolving needs. We are currently hiring for positions in Voice process where we provide customer service and technical support.

Contact Person: Jaspreet Kaur
Contact Number:

Responsibilities and Duties

  • The job responsibility majorly involves technical assistance, customer service and vendor support.
  • Resolve Customer queries and Complaints
  • Troubleshooting of technical issues related to customer’s services
  • Assist the customers on queries regarding their Products and Services via voice
  • Ability to analyze information and evaluate results to choose the best solution and solve problems
  • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
  • Conduct quality monitoring on voice calls and chats.

Key Skills
Excellent Communication Skills

Required Experience and Qualifications

  • Any Under graduate Fresher/Graduate
  • Any experience up to 6 years are also eligible
  • Flexible to work in Night Shifts / 24*7
  • Excellent verbal, written communication and listening skills
  • Should have good command over English Grammar and Fluency in English

Benefits
Free Medical Insurance and subsidized cabs for Analysts (Home pick & Drop facility)

Job Type: Full-time

Salary: ₹15,000.00 - ₹24,000.00 per month

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO,Work from Home
Hiring Process : Written-test, Telephonic Interview
Who can apply : Freshers

About Eclerx Services Pvt. Ltd.

eClerx is a leading knowledge/business process outsourcing (KPO/BPO) company providing back office operations support and Voice support. eClerx Customer Operations vertical specializes in providing operational expertise and process excellence throughout the customer journey. We are leaders in quality monitoring, digital care services, and advanced technical support operations. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients’ evolving needs. We are currently hiring for positions in Voice process where we provide customer service and technical support.
Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Tellecallers
B.Com, BBA/BBM, BCA, BEd, BSc...
Non Voice Process
Any Graduate
BPO Telecaller
10th Pass (SSC), 12th Pass (HSE)
Customers Service Officer
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D...

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Eclerx Services Pvt. Ltd. recruiting BPO Customer Support Executive candidates nearby Chandigarh.Eclerx Services Pvt. Ltd. vacancies for BPO Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Eclerx Services Pvt. Ltd. Company recruits a lot of candidates every year based on the skills . The candidates with BVSc, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, BFA, B.Design, 12th Pass (HSE), BSc, BAMS, B.Arch, BHMS, B.Pharm, B.Com, Other Graduate, BA are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Chandigarh can apply for BPO Customer Support Executive position in Eclerx Services Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Eclerx Services Pvt. Ltd. recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Eclerx Services Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Eclerx Services Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Eclerx Services Pvt. Ltd. and near your city and get a secured career.