BPO Customer Support Executive Jobs in Chennai - JobMate

BPO Customer Support Executive
JobMate
Chennai(Adambakkam , Adyar , Alwarpet , Ambattur , Anna Nagar)
15000 - 16000 Monthly
JobMate
Last Date 29 Aug 2021
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JobMate - Job Details

Date of posting: 30 Jun 21
We have an urgent requirement for CRM Voice process for the inbound process:
Initially Work from Home till lock down, all candidates should have PC/Laptop with good internet connection.
Designation: Customer Service Executive (Voice Process) Hindi Mandatory
Qualification : 12th /Diploma /Any
Industry: BPO
Process: Voice process (Inbound/Outbound)
Shift: Rotational Shift
Eligibility: Fresher/ Experienced
No of Requirements: 80
Job Location : Chennai
Languages Known: Hindi & English (Mandatory),Malayalam/Kannada/Tamil/Telugu.

Roles and Responsibilities
 
1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
2. Identifying and assessing customers’ needs to achieve satisfaction.
3. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Keep records of customer interaction
 
Desired Candidate Profile

+2/Graduates/PG. 
Should be fluent in English, Hindi (Mandatory),and one regional language
Relevant experience in customer service would be an added advantage.
Very good spoken English & Good Attitude

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : MBA , BPO , BSc/BCA/BBM
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers
Country : India

About JobMate

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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JobMate recruiting BPO Customer Support Executive candidates nearby Chennai(Adambakkam , Adyar , Alwarpet , Ambattur , Anna Nagar).JobMate vacancies for BPO Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
JobMate Company recruits a lot of candidates every year based on the skills International BPO, Voice Support. The candidates with M.Com, BBA/BBM, 10th Pass (SSC), BCA, 12th Pass (HSE), B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Chennai(Adambakkam , Adyar , Alwarpet , Ambattur , Anna Nagar) can apply for BPO Customer Support Executive position in JobMate. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the JobMate recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of JobMate and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of JobMate and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in JobMate and near your city and get a secured career.