BPO Customer Support Executive Jobs in Delhi,Gurgaon,Indore - Inhouse job solution
BPO Customer Support Executive
Inhouse job solution
0 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 08 Mar 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id883528
Job Category Diploma , BPO , BSc/BCA/BBM
Locality Address Indore Airport, Jawahar Marg, Juni Indore Railway Cross Rd, Lakshmibai Nagar, MG Road Police Station
State Haryana, Madhya Pradesh, Delhi
Country India
About Company
Inhouse job solution
Jobs By Location
Delhi
Gurgaon
Chennai
Mumbai
Bangalore
Ahmedabad
Kolkata
Noida
Hyderabad
Pune
Others also searched for
Job & career videos Subscribe