BPO Customer Support Executive Jobs in Khammam - RuralFolks India

BPO Customer Support Executive

RuralFolks

0 Years

Not disclosed

Expired

Posted: 13 Jul 20

Job Description

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

NOTE: INITIAL 6 MONTHS-1 YEAR IT IS UNPAID ROLE. ONLY APPLY IF YOU AGREE .IF NEEDED YOU MUST RELOCATE TO OTHER PLACE
PLEASE ONLY APPLY IF YOU ACCEPT ABOVE TERMS .OTHERS PLEASE DONT APPLY AND WASTE OUR RECRUITMENT TEAM VALUBLE TIME AND YOUR TIME AS WELL