BPO Customer Support Executive Jobs Opening in Aultrist at Ghansoli, Navi Mumbai

BPO Customer Support Executive
Job Description
Position Summary:
We are looking for energetic and customer-focused individuals to join our team as BPO Customer Support Executive. The role involves handling inbound and/or outbound calls, emails, chats, or tickets to assist customers with inquiries, complaints, or support-related issues. You will be representing international or domestic clients, depending on the project.
The ideal candidate should possess excellent communication skills, patience, basic computer knowledge, and a genuine willingness to help customers. This role is crucial for ensuring high-quality customer experiences and maintaining client satisfaction levels.
- Handle inbound and outbound customer calls
- Resolve customer queries and complaints
- Provide accurate information about products/services
- Maintain records of customer interactions
- Ensure customer satisfaction and follow-up when needed
- HSC / Graduate
- Experience: Fresher or Experienced
- Working Days: 6 days a week (Rotational week off)Shift
- Timing: Any 9-hour shift between 8 AM to 9 PM
- Salary: As per interview discussion
- Location: Ghansoli, Navi Mumbai
- Good communication skills (English/Hindi/Marathi preferred)
- Basic computer knowledge
- Customer-focused attitude
More information about this BPO Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given BPO Customer Support Executive job
- What are the job requirements to apply for this BPO Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Customer Support Executive position?
- Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.