BPO Customer Support Executive Jobs Opening in Black And White Business Solutions at Indiranagar, KR Puram, Shivajinagar, Bangalore
BPO Customer Support Executive
Job Description
JOB Role :
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Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
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Provide World Class Customer Service.
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End to Transaction of Reports.
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Need to maintain Accuracy in Reports.
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Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
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Excellent verbal and written communication skills
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Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding customer issues for end users.
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Perform problem cause analysis
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Resolve customer queries and achieve customer delight.
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Ability to Identify Opportunity and Implement Process Improvements