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IT Courses / Govt Exam Preparation
Higher Studies / Studies Abroad
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding customer issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
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