BPO Customer Support Executive Jobs Opening in Fruges IT Services at Begumpet, Hyderabad

BPO Customer Support Executive

Fruges IT Services

0 Years

Not disclosed

Expired

Posted: 28 Nov 22

Job Description

Responsible for answering customer calls and resolving the issues or providing information about the products and services they offer.
Often required to listen carefully to the caller and provide appropriate information and help.
If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.
If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.

More information about this BPO Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given BPO Customer Support Executive job

What are the job requirements to apply for this BPO Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This BPO Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the BPO Customer Support Executive position?
- Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.