BPO Customer Support Executive

HR Solutions Technology

1.5 Years

26000 - 28000 Monthly

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Posted: 15 Mar 23

Job Description

Education:-Graduate in any domain.

Language:-Excellent communication in English and Hindi.

Experience:- Minimum 18 months of BPO Banking experience - Customer Support Experience.

Work from Office.

Flexible in 24/7 Shift ( Rotational week off).

Five Days Working.

2 rotational off.

Immediate joiner.

Fully Vaccinated.

PF+ Medical coverage.

One way transportation. (Before 6:00 am login/post 10:00pm logout)

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this BPO Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given BPO Customer Support Executive job

What are the job requirements to apply for this BPO Customer Support Executive job position?
- Ans: A candidate must have a minimum of 1.5 year experience as an BPO Customer Support Executive

What are the salary requirements for this job?
- Ans: The salary range is between 26000 and 28000 Monthly. The Salary will depend on the interview. This BPO Customer Support Executive is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This BPO Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the BPO Customer Support Executive position?
- Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.