BPO Customer Support Executive

Meera enterpricese

0 Years

16000 Monthly

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Posted: 04 Jun 24

Job Description

*Graduate freshers can apply

*Good English Communication is must

ROTATIONAL SHIFTS

*8.30 to 5.30

*9.30 to 6.30

*10.30 to 7.30

*11.30 to 8.30

Day Rotational shift

1Rotational week off

Salary 20 ctc 16 in-hand

Responsibilities:

Manage the Customer queries over the call

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

More information about this BPO Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given BPO Customer Support Executive job

What are the job requirements to apply for this BPO Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 16000 Monthly. The Salary will depend on the interview. This BPO Customer Support Executive is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This BPO Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the BPO Customer Support Executive position?
- Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.