BPO Customer Support Executive Jobs Opening in Spancore technology at 100 Feet Road, Alagesan Road, Ganapathy, Coimbatore
BPO Customer Support Executive
Job Description
Job Summary:
We are hiring a BPO Customer Support Executive to join our BPO (Business Process Outsourcing) team. The role involves handling customer queries, providing product or service-related support, and ensuring customer satisfaction through voice, email, or chat communication channels.
The ideal candidate should have good communication skills, a positive attitude, and a willingness to learn. Experience in BPO or customer service is preferred, but freshers are also welcome.
Key Responsibilities:
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Handle inbound and outbound calls, emails, or chat support for customer queries.
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Resolve customer issues promptly and professionally, ensuring high customer satisfaction.
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Provide accurate information about products, services, or policies.
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Log all interactions and maintain proper documentation in the CRM or support system.
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Follow up on customer complaints or service requests until resolution.
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Meet daily, weekly, or monthly performance targets (e.g., call quality, resolution time).
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Escalate unresolved issues to the appropriate departments when necessary.
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Maintain a professional and positive tone during all customer interactions.
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Adhere to company policies, call center guidelines, and data privacy rules.
Skills and Qualifications:
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Educational Requirement: Minimum 12th pass / Any Degree or Diploma.
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Good command over English and/or regional languages (e.g., Tamil, Hindi).
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Strong verbal and written communication skills.
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Basic computer knowledge (typing, email, internet usage, CRM tools).
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Ability to stay calm and focused under pressure.
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Problem-solving skills and customer-first attitude.
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Willingness to work in rotational shifts or weekends if required.
More information about this BPO Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given BPO Customer Support Executive job
- What are the job requirements to apply for this BPO Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Customer Support Executive position?
- Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.
Job Particulars
About Company
Coimbatore 
0 to 3+ Years 
Salary not disclosed 
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
0 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
0 to 2 Years
Salary not disclosed
B.Com, BA, BCA, 12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Coimbatore
1.5 to 3+ Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Coimbatore
0 to 2 Years
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
B.Com(Corporate Secretaryship), BA(Accountancy, Business Economics, Commerce, English, History, Tamil), BBA/BBM, BCA, BSc(Bio-Chemistry, Biology, Bio-technology, Chemistry / Applied Chemistry, Computer Science, Information Technology, Mathematics / Applied Mathematics, Physics / Applied Physics, Social Work), BSW
Coimbatore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc 
