iNEWPM
ad

BPO Domestic/International Jobs in Ahmedabad - SLJOBS

BPO Domestic/International
SLJOBS
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
2012 - 2016
10000 - 23000 Per Month
SLJOBS
Last Date 10 Mar 2018

SLJOBS - Job Details

Date of posting: 10 Jan 18

Primary Skills:

  • Customer Service
  • NPS Survey.
  • Knowledge of Excel.
Role Purpose and KPIs:
  • This position is responsible for ensuring customer loyalty and rebuild trust in Services.
  • This position is responsible to identify reasons for customer dissatisfaction and perform analysis on case basis as per predefined guidelines.
  • Establish hygiene/process issue and prepare talk off with the customer accordingly for both open and close service requests/complaints.
  • This position is responsible to provide end to end complete resolution to customer concerns.
  • To provide resolutions on the nature of the request/complaint, status of the customer’s account applying business rules.
  • This position is responsible to close loop with the customer and post providing the customer necessary resolution and initiate re polling to identify efficiency.
  • All customer interactions to be handled within defined timelines
  • To be able to handle customer interactions while maintaining the set quality standards defined by Vodafone
  • To be aware of the latest products launched as well as the recent change in processes in order to communicate correct information to the customer
  • To be able to provide customized solutions to each customers concern and address his issues completely and correctly so as to ensure no repeats
  • To be able to speak to an irate customer with sense of ownership and convert customer complaints into customer delight and thereby ensuring customer loyalty
  • To be able to retain a customer who has decided to leave Vodafone primarily using communication skills
  • Shift: Rotational Shifts (5 days)
  • Allowances : 120Rs to 200Rs per day (Any shift after 8pm) + transportation in night shifts + Insurance benefits etc.

Hiring Process : Face to Face Interview

Job Role : BPO / Telecaller

About SLJOBS

SLJOBS
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Tele Caller cum Email marketing
BA, BSc, B.Com
Telesales Executive
12th Pass (HSE)
Telesales Executive
M.Com, BBA/BBM, MA, BSc, BCA...
BPO, Outbound Sales
Process Associate
12th Pass (HSE)
BPO, Customer Care Executive, Customer Service, International BPO, KPO...

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

SLJOBS recruiting BPO Domestic/International fresher’s in Ahmedabad. The SLJOBS vacancies for BPO Domestic/International is filled through Face to Face Interview etc.
SLJOBS jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The fresher’s applying for BPO Domestic/International should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to SLJOBS recruitment, fresher’s are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of SLJOBS and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of SLJOBS and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.

NEWFreeCompanies HiringUpdates//nuPM