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BPO Domestic/International Jobs in Ambattur,Avadi,Chennai - IPS

BPO Domestic/International

IPS
experience-icon 0 to 1 Years
salary-icon 7000 - 10000 Monthly
qualification-icon BA, BSc
Expired

Posted: 19 Jan 17

Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way

Job Particulars

Education BA, BSc
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id266042
Job Category BPO , BSc/BCA/BBM
Locality Address
Country India

About Company

Provide counseling on policies and procedures
Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
Create and implement effective onboarding plans
Develop training and development programs
Assist in performance management processes
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