BPO Domestic/International Jobs in Bangalore - Eminenet minds technology pvt.ltd
Job Description
- We are Hiring Candidates for domestic and International Voice Process
- Exp:- 0- 1 Years ( Only )
- Designation: Consultant for (Inbound/Outbound Voice Process )
- Qualification: PUC/Diploma/ Graduation/Post Grads.
- Languages: Excellent English + Any south Indian Language (Kannada/Hindi/Tamil/Telugu/Malayalam)
- Salary: 10000- 20000/- + Incentives depends upon Experience.
- Work Location : Across Bangalore
- Respond to customer enquiries in an inbound/outbound call center environment. Strive towards first call resolution.
- Support international customers through inbound & outbound processes.
- Provide support and assistance over the telephone in a prompt, efficient and professional manner.
- Make client feel that they have received the best service at all times.
- Possess good knowledge of the organizations products and processes. Maintain TAT for all calls.
- Adherence to company norms policies and procedures.Adhere to call scripts and bank policy/ procedures.
- Prepare daily reports. Meet all performance standards set by the organization.
- Strive towards attaining higher levels of efficiency and quality performance levels.
- Work on process improvement projects and initiatives.
- Undertake process improvement initiatives.
- Maintain adequate product and call handling expertise to perform the job efficiently Work towards developing sound understanding of work environment and deliverables.
- Help and guide new hires and junior CSRs to perform their role well.
- Assist CSRs with questions concerning real time customer inquiries.
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id431948
Job Category Diploma , BPO , BSc/BCA/BBM , Recruitment
Locality Address
State Karnataka
Country India
About Company
We are the best recruiting company across Bangalore.We have 350+ client companies in Bangalore.Eminent minds is best known for IT Services/recruting services/ consulting services/ bpo consultant.
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