BPO Domestic/International Jobs in Bangalore - Job Factory
BPO Domestic/International
Job Factory
0.6 Years 
12000 - 23000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 03 Nov 17
Job Description
- Description: Openings in International MNC's BPOs for Voice Process with.
- Education Qualifications / Eligibility:
- 10th, 12th, UG,Graduate (With / without Experience) Minimum 18 years of Age
- Minimum 6 Months Experience into International Call Center (or) Minimum 6 Months other Damion Experience
- Freshers (or) Experience Can Apply
- Excellent Communication Skills,Pronunciation,Grammer
KEY RESPONSIBILITIES
- Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
- Responds to incoming calls from the customers to solve queries and provide alternative options,also change any account information upon customers request.
- Ensure resolutions are provided keeping in mind call control and call duration as prescribed by theclient SLA.
- Ensures all information provided is post verification and authentication as per the Data Protection Act .
- Updates the client software with customer information, queries and Service requests.
- Provides new thoughts and ideas for process improvements.
- Works in conjunction with process requirements and metrics (SLA)
KNOWLEDGE AND SKILLS
- Excellent communication skills
- Polite and customer service oriented
- Able to comprehend customer queries and provide the relevant resolve
- Exhibits patience and empathy to resolve customer queries
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (0.6 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id355310
Locality Address Banaswadi , BTM , Cox Town, CV Raman Nagar , Domlur , Frazer Town
State Karnataka
Country India
About Company
The Job Factory is 10 years Old Recruitment From ! We Assure that the Candidates Will be Placed For the companies Which they Are Short listed ! We 30 Recruiters Work For Your SUCCESS
Jobs By Location
Bangalore
Mumbai
Kolkata
Chennai
Ahmedabad
Pune
Noida
Gurgaon
Hyderabad
Delhi
Others also searched for
Job & career videos Subscribe
