BPO Domestic/International Jobs in Delhi,Faridabad,Gurgaon - Stucorner IT solution Pvt. Ltd.
Job Description
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Responsibilities and Duties
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers.
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
HR TEAM
Job Particulars
About Company
In today's mordern society the competition is on its peek thus a single college education is not sufficient to survive. one has to think out of the box o get an opportunities which help to make a person sucessful and to add a foreign language certificate, diploma or degree is worth to do. As the world has become a global village, people are more inclined to visit different countries for a host of reasons than ever before like business, Aviation, tourism etc Here we offer different language courses like English, Dutch, arabic, Persian, thai language, Turkish, Vietnamese, Yoruba, Spanish, Swahili, Russian, Portuguese, Korean, Japanese, Italian, Indonesian, French, German, Chinese and Burmese. Apart from this, your carrier can touch a new horizon in BPO and KPO. For those who are aspiring to study abroad, foreign Language Training can help avoid cultural shock and give them an opportunity to apply for international examinations like IELTS, TOEFL, DELE and JLPT etc.
