BPO Domestic/International Jobs in Hyderabad - Sykes Business Services
BPO Domestic/International
Job Description
- Identify the technical challenges faced but the customers and provide troubleshooting steps.
- Build rapport with the customers.
- Understand their need.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Results Driven, Persistence, Time Management, Technical Support, Prospecting Skills, Professionalism, Product Knowledge
Job Particulars
About Company
SYKES provides customer contact management solutions and services in the business process outsourcing (BPO) arena. The company provides an array of customer contact management solutions to global 2000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.
Sykes' services are categorized into three lines of business: Contact Center Services, Tele-Health, and Assistance Services.