BPO Domestic/International Jobs in Hyderabad - Westwood corporate solutions
BPO Domestic/International
Job Description
- Deliver the services with defines Service level commitments.
- Drive the operation effectively by following & applying the industry best practices.
- Drive the escalation management.
- Single point of contact for client for any escalation, projects & communication
- Driving process improvements program, initiate & execute improvement & innovation prog
- Drive customer service management review as well internal management reviews
- Develop relevant, understandable & achievable monthly/ quarterly/yearly objectives
- Integrate domain knowledge & business understanding to create superior solutions for client
- Ensure the teams are aware of and adhere to company procedures and policies.
- Ensure appropriate quality controls and adherence to standards of performance through which services are maintained, whether operational administrative or management activities & staff
Job Particulars
About Company
West Wood works with Early stage companies, SME’s and International Companies entering India in handling key frontend & backend operations such as Accounting, Taxation, Compliances & Reporting. Our core value as a company is to help Entrepreneurs focus on growing their businesses by handling these key operations for them. We actually embed ourselves and act as a client’s team, making the need to hire or rely on expensive recruits redundant.
Our team comprises of certified and experienced Chartered Accountants , experienced consultants, Accounting executives who have a very diverse experience handling over 450 clients with us, across multiple sectors ranging from e-commerce to manufacturing and trading.