BPO Domestic/International Jobs in Noida - Stratosphere IT services Pvt. Ltd.
Job Description
- BPO is hiring for Noida Customer relation officer profile for Inbound Customer Service program- If you are a graduate in any stream
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Willingness to work in Rotational Shifts (24x7)
- Customer Service Executive plays a critical role in providing an interface between customers and the client/company.
- We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well.
- The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
- The major skills and competencies required for this role:
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Basic Computer knowledge
- Any Graduate
- If you are a Freshers/ Experienced work with us
- Age Limit: 18 Years 30 Years
- Salary: INR 2,50,000 - 2,75,000 P.A.
- Industry: BPO / Call Centre / ITES
- Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
- Role Category: Voice
- Role: Associate/Senior Associate -(NonTechnical)
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id311551
Job Category BPO
SkillsBPO International BPO
Locality Address
State Uttar Pradesh
Country India
About Company
Stratosphere IT Services helps to get your development up to speed with the latest technologies. In an environment where technology is constantly evolving, it’s important that your staff stay current and up to date.
Stratosphere IT Services continues to work towards providing customers with a complete and integrated talent management solution and meet temporary, contract and permanent needs of clients in the respective geographical areas through a cohesive blend of services and expertise in this space.
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