BPO Domestic Voice Process Jobs in Chennai - Tradelots
BPO Domestic Voice Process
Job Description
Job Description:
· Pure day shift job.
· Responsibility to handle issues & queries from the customer.
· Compile reports on overall customer satisfaction
· Good Customer Service Skills.
· Take ownership of queries and proactively follow through to resolution
· Maintain knowledge of all Existing and Upcoming products of the company.
· Should Handle Inbound/Outbound Calls
· Should adhere to targets given by the management.
Candidate Description
· Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus( HINDI/TELUGU/MALAYALAM)
· Strong customer service background and positive attitude
· Minimum of 6 months of continuous BPO experience mandatory
· Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame.
· Good understanding of the current market position of the product to which the customer support service is provided.