BPO Domestic Voice Process Jobs Opening in Black And White Business Solutions at Bellandur, Brookefields, Marathahalli, Bangalore
BPO Domestic Voice Process
Job Description
BPO Domestic Voice Process
Roles and Responsibilities:-
Respond to customer queries
in a timely and accurate way, via phone, email or chat
Identify
customer needs and help customers use specific features
Update
our internal databases with information about technical issues and
useful discussions with customers.
Monitor customer complaints
on social media and reach out to provide assistance
Share
feature requests and effective workarounds with team members.
Inform
customers about new features and functionalities
Gather customer
feedback and share it with our Product, Sales and Marketing teams
Assist
in training junior Customer Support Representatives.
Candidate
should possess excellent oral and written communication
skills
Candidates with good customer service skills would be
preferred
Candidate should have 0-2 years of experience in the Customer Support Voice Process.
Prior experience in the Customer
Service industry will be an added advantage.
Should be open to
work in Night shifts / Rotational Shifts.
Candidates with
backlogs/arrears in their degree are not eligible
Responsible
for dealing with Domestic
Responsible for dealing with Clients'
Queries.
More information about this BPO Domestic Voice Process Job
Please go through the below FAQs to get all answers related to the given BPO Domestic Voice Process job
- What are the job requirements to apply for this BPO Domestic Voice Process job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an BPO Domestic Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 21000 Monthly. The Salary will depend on the interview. This BPO Domestic Voice Process is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Domestic Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Domestic Voice Process position?
- Ans: There are immediate 1 job openings for BPO Domestic Voice Process in our Organisation.