BPO Domestic Voice Process Job in Shine Recruitment Services at Thane, Mumbai

Key Responsibilities:

         Handle inbound and/or outbound calls for international clients

         Provide customer support, technical assistance, or sales services as per process

         Maintain high levels of customer satisfaction

         Follow international communication standards and scripts

         Update CRM systems with accurate call details

         Meet daily productivity, quality, and performance targets

         Escalate complex issues to supervisors when required

         Work in rotational/night shifts as per international time zones

Required Skills & Qualifications:

         Excellent English communication skills (mandatory)

         Neutral accent and strong listening skills

         Basic computer knowledge and typing proficiency

         Customer-focused and target-oriented mindset

         Ability to work in night/rotational shifts

1. What are the job requirements to apply for this BPO Domestic Voice Process job position?
   
   • Ans: A candidate must have a minimum of 06 Months to 3 year experience as an BPO Domestic Voice Process


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, 12th Pass (HSE), BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This BPO Domestic Voice Process is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the BPO Domestic Voice Process position?
   
   • Ans: There are immediate 1 job openings for BPO Domestic Voice Process in our Organisation.