BPO Executive Customer Care Executive jobs - Ahmedabad - Focus Elite - 0 to 2 years of experience - 03 April 2024
Job Description
Responsibilities:
Provide
exceptional customer service via phone, email, and chat
Resolve customer
inquiries and complaints promptly and effectively
Build and
maintain strong relationships with customers
Identify and
escalate customer issues to the appropriate team
Stay up-to-date
on company products and services
Contribute to
the development and implementation of customer service policies and procedures.
Requirements:
Excellent
communication and interpersonal skills
Strong
problem-solving and analytical abilities
Ability to work
independently and as part of a team
Proficient in
Microsoft Office Suite
Previous
customer service experience preferred
Interested candidates can share their resume or connect
NOTE:- THIS IS NIGHT SHIFT JOB, ONLY. Excellent
ENGLISH communication is mandate.