BPO Executive Customer Care Executive jobs - Bangalore - Kns infrastructure pvt ltd - 0 to 2 years of experience - 23 March 2021
BPO Executive Customer Care Executive
Job Description
1. To provide correct and latest information about the projects to the client.
2.
To maintain transparency with clients
by updating them on company policies.
3.
Regular follow up on allocations &
references.
4.
Regular feedback to the marketing on
the received allocations.
5.
Handle In-bound and out bound calls
6.
Understand client's requirement and
provide project details
7.
Convincing clients about the project
and fix site visits
8.
Ad posting in various property portals
9.
Continuous follow ups on enquiries
generated from various sources
10.
Convert enquiries to leads
11.
Achieve site visit target
12.
Use company guidelines appropriately
13. Update site visits, through ERP software
14. Ensure on the site visit bills, enquiry number to be written
before sending to the accounts department for the payments
15. Ensures all the Site visits process is IT enabled (where
applicable).