BPO Executive Customer Care Executive jobs - Delhi - Khatema fibres - 0 to 0 years of experience - 12 October 2020
BPO Executive Customer Care Executive
Job Description
Responding promptly to customer inquiries.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Managing incoming calls and customer service inquiries
Utilize computer technology to handle high call volumes
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Communicating with customers through various channels.