BPO Executive jobs - Chennai - Access Healthcare Services Pvt Ltd - 2 to 4 years of experience - 18 November 2019
FEATURED JOBBPO Executive
Access Healthcare Services Pvt Ltd
Expired
Posted: 18 Nov 19
Job Description
- Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
- Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call.
Job Particulars
Role bpo telecaller
Education Diploma, 12th Pass (HSE)
Who can apply Experienced (2 to 4 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id756345
Job Category
Locality Address
State Tamil Nadu
Country India
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