BPO Executive Jobs in Gurgaon - Naukri Tap

BPO Executive

Naukri Tap

0 Years

12000 - 18000 Monthly

Expired

Posted: 13 May 19

Job Description

Summary:

We are looking for a BPO Executive that will be the liaison between our company and its current and potential customers.
The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Responsibilities:

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements:

Strong phone and verbal communication skills along with active listening Strong organizational and time-management abilities
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively

Skills:

Good Communication Skill
Fresher and Experience
Graduate and Post Graduate

Job Particulars

Role bpo telecaller

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id617698

Job Category Diploma , BPO

SkillsEnglish Speaking

Locality Address

State Haryana

Country India

About Company

Naukri Tap is India’s one of the best online job portals that is helping the candidates in realizing their dreams across the nation. Founded in 2018, our portal connects the jobseekers and recruiters by accurately matching the technology.

Jobs By Location

Gurgaon

Delhi

Chennai

Hyderabad

Bangalore

Pune

Noida

Ahmedabad

Mumbai

Kolkata