BPO Executive Jobs Opening in Ardik Staffing at Rajajinagar, Bangalore
BPO Executive
Ardik Staffing
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Posted: 03 May 25
Job Description
Job Title: BPO Executive
More information about this BPO Executive Job
Please go through the below FAQs to get all answers related to the given BPO Executive job
Location: Bangalore
Job Description
Looking for Voice process candidates with the following languages: Telugu/English, Kannada/English, Malayalam/English, Hindi/English
Basic English written skills mandatory
Education: 10th, 12th, graduation
Education: 10th, 12th, graduation
Key Responsibilities:
1. Customer Interaction (Voice/Non-Voice):
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Handle inbound or outbound customer calls in a courteous and efficient manner.
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Respond to customer queries via phone, email, or chat depending on process requirements.
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Provide accurate information about products, services, or processes.
2. Issue Resolution:
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Address and resolve customer complaints or concerns promptly.
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Escalate complex queries to the appropriate department or supervisor.
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Ensure customer satisfaction by delivering timely solutions.
3. Backend Processing (Non-Voice Role):
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Perform data entry, email handling, documentation, or ticket resolution as per process norms.
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Maintain and update customer databases with relevant information.
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Follow up with clients via email or internal systems to ensure issue resolution.
4. Target Achievement and Productivity:
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Meet or exceed daily/weekly/monthly call or task targets (e.g., number of calls, first-call resolution, quality scores).
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Maintain a high level of productivity and attention to detail.
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Follow scripts and process flows while allowing flexibility for natural conversations when needed.
5. Quality and Compliance:
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Follow organizational guidelines, policies, and standard operating procedures (SOPs).
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Maintain confidentiality of customer information and adhere to data protection regulations.
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Participate in quality audits and implement feedback provided by supervisors or QA teams.
6. Continuous Learning and Improvement:
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Attend training sessions, briefings, and process refreshers regularly.
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Keep up to date with product knowledge, system changes, or service upgrades.
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Provide suggestions for improving process efficiency or customer experience.
More information about this BPO Executive Job
Please go through the below FAQs to get all answers related to the given BPO Executive job
- What are the job requirements to apply for this BPO Executive job position?
- Ans: A candidate must have a minimum of fresher as an BPO Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE), 10th Pass (SSC)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 Monthly. The Salary will depend on the interview. This BPO Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Executive position?
- Ans: There are immediate 1 job openings for BPO Executive in our Organisation.
Job Particulars
Role bpo telecaller
Education BA, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2668860
Job Category BPO
Locality Address Rajajinagar
State Karnataka
Country India
About Company
Ardik Staffing Pvt Ltd is a consulting company caters IT, BPO and BFSI industries
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