BPO Executive Telecaller Jobs Opening in NNG Realty Private Limited at Gachibowli, Hyderabad
Job Description
Key Responsibilities
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Lead Generation and Prospecting
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Make outbound calls to potential buyers from the company database, online inquiries, or marketing campaigns.
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Contact prospective clients to introduce ongoing or upcoming real estate projects.
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Generate interest and qualify leads based on their property requirements, budget, and location preference.
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Customer Engagement
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Provide detailed information about properties, pricing, amenities, payment plans, and other project highlights.
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Listen actively to customer needs and recommend the most suitable project options.
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Maintain a courteous, professional, and persuasive tone during conversations.
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Follow-ups and Relationship Building
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Follow up with interested clients to encourage further engagement.
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Remind clients about scheduled site visits or meetings with sales executives.
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Build trust and rapport to convert inquiries into serious prospects.
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Coordination with Sales Team
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Transfer qualified leads to the field sales or business development team.
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Schedule site visits and coordinate with on-ground sales representatives.
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Ensure seamless communication between clients and the sales department.
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Database Management
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Update CRM systems or Excel sheets with client details, call logs, and follow-up status.
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Maintain accuracy of records for tracking conversions and customer interactions.
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Segment leads into categories (hot, warm, cold) for effective follow-up strategies.
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Handling Inbound Calls
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Attend calls from interested buyers seeking details of projects.
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Provide accurate information regarding availability, payment plans, and offers.
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Capture caller information and convert inquiries into leads.
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Market and Product Knowledge
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Stay updated about the company’s real estate projects, offers, and inventory.
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Maintain knowledge of competitor projects, pricing, and trends.
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Share market insights with management for strategic planning.
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Achieving Targets
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Meet or exceed daily and monthly call targets, lead generation goals, and appointment setting benchmarks.
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Contribute to overall sales performance by converting maximum leads into site visits.
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Skills Required
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Communication Skills
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Fluent in English, Hindi, and local language (as per region).
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Clear, polite, and persuasive telephone manner.
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Sales and Persuasion
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Strong ability to influence decisions and create urgency.
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Confidence in pitching real estate projects over the phone.
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Customer Service Orientation
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Patience in handling customer questions.
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Ability to build long-term client relationships through trust.
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Listening and Empathy
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Active listening to understand client requirements.
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Providing personalized solutions rather than generic pitches.
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Organizational and Multitasking Skills
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Efficient in managing large volumes of calls daily.
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Ability to balance outbound calls, follow-ups, and database updates.
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Target Orientation
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Self-motivated to achieve lead generation and conversion targets.
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Resilience to handle rejections and continue prospecting.
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Technical Skills
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Familiarity with CRM tools, Excel, and lead tracking systems.
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Basic computer proficiency for data entry and reporting.
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Core Competencies
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Result Driven – Focus on conversions and measurable outcomes.
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Adaptability – Ability to adjust pitch for different customer types.
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Team Collaboration – Working with sales, marketing, and site teams.
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Market Awareness – Knowledge of real estate trends and competitor offerings.
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Professionalism – Representing the company positively in every interaction.
More information about this BPO Executive telecaller Job
Please go through the below FAQs to get all answers related to the given BPO Executive telecaller job
- What are the job requirements to apply for this BPO Executive telecaller job position?
- Ans: A candidate must have a minimum of fresher as an BPO Executive telecaller
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This BPO Executive telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the BPO Executive telecaller position?
- Ans: There are immediate 1 job openings for BPO Executive telecaller in our Organisation.
Job Particulars
About Company
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B.Com, BA, 12th Pass (HSE), Other Graduate
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3 to 3+ Years
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B.Com(International Accounting & Finance, Management & Finance)
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Diploma, B.Com, BA, BCA, 10th Pass (SSC), 12th Pass (HSE)
Hyderabad
Freshers
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B.Com, BA, BBA/BBM, BCA, BSc
Hyderabad
0 to 1 Years
Salary not disclosed
12th Pass (HSE)
Hyderabad
Freshers
Salary not disclosed
10th Pass (SSC) 
