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BPO International Jobs in Bangalore,Mumbai,Pune - Votiko

BPO International
Votiko
Bangalore(Basaveshwara Nagar , Bommanahalli), Mumbai(Matheran ), Pune(Wagholi , Pune-Others)
0 Years
Not disclosed
Votiko
Last Date 12 Apr 2022
This Job is Expired

Votiko - Job Details

Date of posting: 11 Feb 22

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:-

· Ensuring agents understand and comply with all call center objectives, performance standards, and policies.

· Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements.

· Preparing reports and analyzing data to assist management as they determine call center goals.

· Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure adherence to policies for attendance, established procedures etc.

· Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possess excellent communication and interpersonal skills.

Working days:  Monday to Friday (Sunday -Saturday off)

 Schedule: Night shift

Education: Any education

Experience: Fresher & non fresher can apply

Location:  Surat

 

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Hiring Process : Face to Face Interview
Who can apply : Freshers
Country : India

About Votiko

Votiko
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Votiko recruiting BPO International candidates nearby Bangalore(Basaveshwara Nagar , Bommanahalli), Mumbai(Matheran ), Pune(Wagholi , Pune-Others).Votiko vacancies for BPO International is recruited through Written-test, Face to Face Interview etc.
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