BPO international voice process Job in Webvio technology PVT LTD at Rajarhat New Town, Kolkata

BPO international voice process

Webvio technology PVT LTD

0 Years

15000 - 22000 Monthly

Expired

Posted: 29 Mar 22

Designation: BPO international voice process

Location: Kolkata

We are looking to hire a talented and experienced BPO international voice process

Required Skills:

Responsiblities:

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.