BPO Team Leader jobs - Mumbai - V4 recruiters - 1 to 15 years of experience - 02 October 2021
BPO Team Leader
Job Description
Job Description
Should have the ability to train, supervise and manage the team members.
Should manage the flow of day-to-day operations.
Create reports to update the company on the team's progress.
Communicate clear instructions to team members.
Responsible for determining the goals that members will work toward.
Responsible for deciding how to approach tasks and develop a plan to accomplish them.
Performance management
People Management
Process Management
Floor Management
Should be a good decision-maker in hard situations.
Ability to remain calm and courteous under pressure and navigate tense situations,
especially during busy hours.
Minimum 1 yrs exp as a TL required
Max ctc - 5.5 LPA