BPO Tech Support Jobs in Kolkata - Vision Call Services Pvt. Ltd.
BPO Tech Support
Vision Call Services Pvt. Ltd.
Expired
Posted: 01 Aug 19
Job Description
BPO Tech Support
Ref Code: BTS
Experience Desired: 1- 2 Years
Positions available in: Kolkata
Job Description :
- Handling inbound calls (US) associated with computers
- Bring a strong customer engagement on calls and identify the technical errors
- Can provide support to customer’s issues related to windows laptops and MAC devices
- Offering the instant tech support in instances where one can have issues related to error codes or black screen
In your job role, you are expected to:
- Offer step by step guidance to solve technical inbound issues
- Get better conversion sales through your good communication skills
Consider yourself eligible for the post if :
- You are atleast 1 year experienced in International Outbound / Inbound tech process
- Comfortable to take care of payments and can sell the plans to the customers
- Strong knowledge to troubleshoot technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc
- Handling PPC Calls with excellence
Job Particulars
Role others
Education Any Graduate
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id666075
Job Category Others
Locality Address
State West Bengal
Country India
About Company
Vision Call Services (VCS) is a professional hub specialized in offering unrivaled IT, BPO and KPO outsourcing services. With the core aim to enhance businesses, abolish geographical barriers, bridge the gap between customers and businesses, Vision Call Service was founded on 15th Feb 2011. Skilled agents, tireless work, and extreme patience have helped us to earn its stripes with uncountable satisfied customers. We have worked with numerous clients and offered satisfying outcome which is how we have earned a distinguished place of being the leading name in this industry
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