BPO / Telecaller Jobs - Bangalore - Delphic Jobs
Sr. E.Service Executive
Job Description
Process: NON-VOICE (Customer Support / Semi-Technical)
Salary:
- Freshers 15K + Incentives
- Experienced up to 23K + Incentives
2 Way transport + Free Food
SHIFT: UK Rotational
Immediate Joining
Freshers can also apply.
Eligibility:
- Post Graduate/Graduate/Under graduate/10th Pass candidates
- Good communication in written and Oral (English)
- No Agreement
- Flexible to work in shifts
Job Description:
- Resolving game based queries
- Ensuring customer satisfaction
- Troubleshooting / customer service skills
Desired Knowledge, skills and abilities:
- Good reasoning and analytical skills
- Excellent Spoken communication skills
- Excellent written Skills
- Problem-Solving skills
- Should know about at least any one Android game( like -Candy Crush/Temple Run ,Clash of clans Etc)
- Basic computer knowledge
- Typing skills as required by the process
- Ability to comprehend the customer requirement well
- Basic knowledge and ability to use various applications / tools related to the function / Project Flexibility to work in shifts.
Rounds
- Written Test( On Topics)
- Written Test( On Mail Scenarios)
- HR Round( Topics will be given to check spoken English Skills)
- Operation Manager Round( Topics will be given to check written and Spoken English-Writing+Speaking)
- Offer Letter on same day if selected
Process
- Android Gaming Support
- Email& Chat Support
- Pure Non-Voice Support
- No Voice Calls
Job Particulars
About Company
Founded in 2010, Delphic Jobs has proven its vibrant excellence in Recruitment and HR Practices. We provide manpower resources to companies and organizations in India and abroad. We aim at providing prompt, qualitative and cost effective end to end manpower solutions for our clients. Over the year’s experience, Delphic consultancy has grown fast as a professional HR service provider with a proven record and eminent client list in Online Media and IT/ITES/Retail/Hospitality verticals.
Delphic Jobs services, a division of its parent company Delphic Technologies Pvt. Ltd is located at Bangalore, firmly believes in the active partnership between the consultant, Client and the Candidate. We work closely with our client to understand their business, their requirements, expectation and provide them with highly qualitative candidates. Working under the hypothesis that we are an extension of the client’s office, our interaction with the client is done entirely client’s perspective in mind. Our Success lies in the ability to build world-class teams for our clients. We never forget the fact that an executive placement can make or break an organization.