BPO / Telecaller Jobs - Chennai - Career Midas

Email Process - Customer care

Career Midas

0 to 3+ Years

180000 - 350000 Yearly

Expired

Posted: 18 Oct 16

We are is looking to hire a 'Customer Support' who will be part of our customer service team.

Position:- 'Community Associate' ( Female candidates)

Location : Chennai

Experience : 0-3 yrs

Working days / Hours: Mon to Fri / 9am to 6pm

Role::- responsible for communicating with our users, as well as being a voice for them and will involve managing to time sensitive customer issues

The details are as below:

Responsibilities: Engage with Company users via email support.
Respond to users in a timely, friendly, and professional manner.
Demonstrate empathy while providing thoughtful and prompt resolutions , troubleshoot, and recommend solutions for open orders and account issues
Gather feedback and suggestions Skills
Customer Service
Soft Skills
Excellent Written and Oral English