Email Process - Customer care Job in Career Midas at Chennai

We are is looking to hire a 'Customer Support' who will be part of our customer service team.

Position:-  'Community Associate' ( Female candidates)

Location : Chennai

Experience : 0-3 yrs

Working days / Hours: Mon to Fri / 9am to 6pm

Role::- responsible for communicating with our users, as well as being a voice for them and will involve managing to time sensitive customer issues

The details are as below:

• Responsibilities: Engage with Company users via email support.
  
• Respond to users in a timely, friendly, and professional manner.
  
• Demonstrate empathy while providing thoughtful and prompt resolutions , troubleshoot, and recommend solutions for open orders and account issues 
  
• Gather feedback and suggestions Skills
  
• Customer Service
  
• Soft Skills
  
• Excellent Written and Oral English