BPO / Telecaller Jobs - Delhi - 2W Trade

Eligibility : BVSc, BBA/BBM, BSc, BHM, BEd, B.Com, BA

Location : Delhi

Last Date : 10 Dec 2016

Experience Required: 1 Years-3 Years

2W Trade - Job Details

2W Trade India is hiring operators to work in a call center to make outbound calls for inquiries received from a customer in order to make up-sell of goods. Answer inquiries and questions, handle the complaint and provide information.
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers needs, clarify information and provide solutions and/or alternatives
  • Capture opportunities to up-sell products when they arise
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
  • Basic qualification/higher degree
  • Previous experience in a customer support role is highly required
  • Strong phone and verbal communication skills along with active listening
  • Can speak professionally in English, Hindi or Urdu
  •  Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
We offer competitive salaries, good working conditions of MNC level, young and friendly team 

Hiring Process : Face to Face Interview

Job Role: BPO / Telecaller

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Note: This posting is done directly & exclusively on

We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About 2W Trade

2WTrade was founded in 2008 and in less than ten years has made great progress in the retail segment.

The company operates globally, has 1,500 offices, and also uses multi-national network call centers, logistics companies, and courier services.

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