BPO/Telecaller Jobs in Bangalore - NoBroker
BPO/Telecaller
Job Description
Huge Job openings with leading E-Commerce Industry for Customer Service Representative
Inbound and Outbound calling for customer service.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.