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BPO Telecaller Jobs in Delhi - Arsalesindia

BPO Telecaller

Arsalesindia
experience-icon 0 Years
salary-icon 10000 - 15000 Monthly
qualification-icon Diploma(Automobile), 12th Pass (HSE)
Expired

Posted: 27 Sep 21

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
  • interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skills.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Education Diploma(Automobile), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1317088
Locality Address Central Delhi
State Delhi
Country India

About Company

Arsalesindia
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