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BPO/Telecaller Jobs in Hyderabad - Rishika IT Solutions

BPO/Telecaller

Rishika IT Solutions
experience-icon 0 Years
salary-icon 11000 - 13000 Monthly
qualification-icon 12th Pass (HSE), Any Graduate
Expired

Posted: 25 Jun 20

Job Description

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

Job Particulars

Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id949837
Job Category BPO
Locality Address Manikonda , Tolichowki
State Telangana
Country India

About Company

Rishika IT Solutions
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